Turquoise Pendant Pure 925 Silver Necklace

SHIPPING

We offer worldwide shipping across 207 countries. 

Indian Post - International Tracked Packet 5- 15 Business Days

Free Shipping for orders of USD25 and above and shipping charges USD5 for orders under USD25

International Tracked Packet- Specially designed to cater to​ the needs of eCommerce for cross-border transactions by India Post.

DHL Express - 3 to 5 Business days
We are offering USD14.99 as a shipping fee. 

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply in their respective countries.

Our Global Partners: DHL Express

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched. Please note, this can take longer during sale.

ORDER TRACKING
Once your order has left us, you will receive an email containing an air waybill number to track its progress online. If you are a registered customer, you can also follow your delivery by signing into your account and selecting My Account, followed by Order Status

DHL ON DEMAND DELIVERY
Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD). Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you. Once your order has left us and is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery. If ODD is available in your location, this message will also contain a link to the ODD site. All you need is your tracking (shipment waybill) number. Here’s a few options you can select to customise your delivery:
Schedule Your Delivery. If your estimated delivery date doesn’t suit, you have the option to select another date within 5 working days. Where available, you’ll also be able to select a timed window to receive your order.

Signature Release
If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, SHIVKA and DHL cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Leave With Neighbour
Request for your order to be left with your neighbour by providing DHL with their house number and any further instructions. Please note that if you select this option, SHIVKA and DHL cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Collection from a DHL Service Point
If you won’t be in for your delivery, you can choose to pick this up from DHL Service Point.
DHL ODD will show you the nearest DHL Service Points, so you can select which one works best for you. They’ll then contact you to let you know when it’s ready to collect and how long you have to pick up your delivery. Please note that if the parcel is not collected within this timeframe, it’ll be sent back to the DHL depot.

To collect your parcel from a DHL Service Point you’ll need to bring two forms of ID:
o A photographic ID (e.g. passport or driving license)
o Your email/SMS notification from DHL
Vacation Hold
Still on vacation? You can request DHL to hold your delivery for up to 30 calendar days for you.
Where available, you’ll also be able to select a timed window to receive your delivery

IMPORTANT INFORMATION
1. Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum
2. Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched
3. We work closely with our shipping partner to minimise the potential impact of custom delays on our international customers

1. Jewellery Care:

Some easy tips to help you preserve all jewellery items and keep them looking as new as possible:

• Please keep them in airtight ziplock pouches/ bags to maintain their everlasting shine and color.
• Avoid the humidity by not touching them with wet hands.
• Do not spray perfumes or deodorants while wearing the jewellery.
• Please make sure that it is the last thing you wear and the first thing you remove.

All our jewellery products will be delivered to you in neatly packed ziplock pouches/ bags. The exterior will be a sturdy gift box, carrying your gift.

2. Leather Care:

Some tips to maintain your leather bags:

• Let your leather item naturally dry if it gets wet.
• Do not fold or bend your leather bag.
• Avoid contact with sharp objects and ink. 
• Occasionally condition your leather bag with a leather conditioner.